How we process card transactions ... securely!
Green Magic Co wants to offer customers excellent service and that includes our approach to security. Maintaining customer privacy is a priority. We have chosen to use Sage Pay to process card payments for goods purchased on this website. Sage Pay (formerly Protx) is the largest independent payment processor in the UK offering compliance with the highest level in payment card data security standards. You can rest assured that the credit or debit card information you enter is safe and secure.
Green Magic Co does not capture or store your card details. Once you have entered your card number into a payment page, which is securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing.
Once your transaction has been submitted successfully you will receive a confirmation regarding your order. Please be sure to enter all details correctly, including your email address as VAT Invoices and information about your order are sent by email (check your junk folder in case it ends up there). Also be sure that details such as the card registration address are entered correctly as the payment processing system can highlight or reject non-conforming entries.
Via Sage Pay, we have also enabled 3D Secure (branded by your card provider as "Verified by Visa" and "SecureCode by MasterCard"). This is an additional check to confirm that no one other than you is using your card. The appropriate box will appear and ask you to enter certain characters from the password you have registered with your bank. Please note that for higher value transactions we require 3D Secure compliance to process an order successfully - for small orders it serves as an optional safeguard. Many customers have already registered for 3D Secure but if you need assistance completing a transaction which does not go through properly please call us during business hours. We will do our best to help and can usually propose an alternative payment method.
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